Effective Date: August 21, 2026

Peaceful Veterinary Care ("Peaceful Veterinary Care," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, contact us, schedule services, or communicate with us by phone, email, or text message.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Your name

• Phone number

• Email address

• Home or service address

• Information related to your pet and requested veterinary services

• Appointment and communication information

• Any other information you voluntarily provide when contacting or communicating with us

We may also collect certain technical information when you visit our website, such as your browser type, device information, IP address, and information about how you interact with our website.

How We Use Your Information

Peaceful Veterinary Care may use your information to:

• Respond to questions and service inquiries

• Schedule, confirm, modify, or remind you about appointments

• Communicate regarding veterinary services and patient care

• Provide customer support

• Send important updates related to your appointment or requested services

• Respond to messages that you initiate with us

• Improve our website, services, and customer experience

• Comply with applicable legal, regulatory, and professional obligations

Text Messaging and SMS Communications

With your consent, Peaceful Veterinary Care may communicate with you by text message regarding our services, including appointment scheduling and reminders, patient care updates, customer support, and other service-related communications.

You may provide consent to receive text messages through our website, verbally during a phone conversation, or through another approved method of communication.

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving text messages from us at any time by replying STOP to any text message.

For assistance, reply HELP to a text message or contact us using the information provided on our website.

Consent to receive text messages is not required as a condition of receiving veterinary services.

SMS Privacy and Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with service providers, vendors, or other parties only as reasonably necessary to operate our business, provide requested services, comply with legal obligations, or support communications on our behalf.

SMS opt-in consent and mobile phone numbers will not be shared with or sold to third parties or affiliates for their marketing or promotional purposes.

How We May Share Information

We do not sell your personal information.

We may share information with trusted service providers that assist us with business operations, appointment scheduling, communications, technology, payment processing, or other services necessary to operate our business. These providers may only use information as necessary to perform services on our behalf or as otherwise required by law.

We may also disclose information when required or permitted by applicable law, regulation, legal process, or professional obligation.

Data Security

We take reasonable administrative, technical, and organizational measures to protect the information we collect. However, no method of transmitting information over the internet or storing electronic information is completely secure, and we cannot guarantee absolute security.

Third Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website and services are not intended to collect personal information directly from children under the age of 13. We do not knowingly collect personal information from children through our website.

Your Choices

You may contact us to:

• Request information about the personal information we maintain about you

• Request corrections to inaccurate information

• Ask questions about how your information is used

• Opt out of SMS communications by replying STOP

Please note that certain information may need to be retained for legitimate business, legal, regulatory, or recordkeeping purposes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page, and the Effective Date will be revised accordingly.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us using the information below:

Peaceful Veterinary Care
Phone: 858-249-8707

Text: 858-258-5851

Email: contact@peacefulvetcare.com